White Glove Service
Our White Glove Service handles customer specific requests, characterised by a high service level. Special Services has skilled and experienced team in the medical, high-tech and leisure sector, who can support you with all your needs.
Characteristics of White Glove Service:
- Assembly work by experienced and trained members
- Disassembly work by experienced and trained members including the packing of the goods
- Customer specific working procedures SOP
- Delivery within the agreed time window
- If necessary, support in stair runners, cranes, bridging plates, etc.
- Disposal of packaging material according to the legal EU environmental regulations
- In-house deliveries
- Storage of goods at various locations within Europe
- Online Tracking & Visibility throughout the supply chain via Mainchain
- Site Survey
Special Packing of goods
Packaging of goods is crucial when it comes to prevent any damages. Our Special Services offers a wide range of packaging materials for the right shipment. We are happy to support you to choose the right packaging material for your shipments. We are specialised in:
- Cardboard boxes, shipping boxes and export containers
- Envelopes, tubes
- Plastic bags
- Protection and padding
- Tape, strapping and glue
- Labels and document covers
- Stretch film and pallets
- Practical example
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1. The Mainfreight Special Services team arrives at location where it first reports to the contact person, before parking and unloading;
2. The goods are brought to the right location in the building;
3. The team installs the items;
4. The items eg.weights are professionally placed by our Special Services team;
5. All packaging eg. cardboard, plastic and pallets are collected;
6. All packaging materials are taken back by the Special Services team and will be disposed in accordance with legal environment regulations.