Three Pillars of Mainfreight

Culture

• Under-promise, over-deliver
• Keep reinventing with time and growth
• Education is optional, learning is compulsory
• Let the individuals decide
• Keep it simple
• Tear down the walls of bureaucracy, hierarchy and superiority.
• Avoid mediocrity – maintain standards and beat them
• Look after our assets
• Immaculate image and presentation
• Promote from within
• Integrity - how it affects other people
• No job descriptions

Family

• Eat together – use mealtimes as a discussion time
• Listen to each other
• Share the profits and the successes
• Openly discuss problems and openly solve them
• Don’t beat up your brothers and sisters
• Have respect – seek it from others and show it by actions

Philosophy

• One hundred year company
• Profit comes from hard work, not talk
• We are driven by margin, not revenue
• Train successors, so that you may advance
• An enduring company is built by many good people, not a few
• We are here to make a positive difference, as well as a dollar
• We “care” for our customers, environment and community
• Total quality management base
• Ready, Fire, Aim